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Gardner's catering manager an acclaimed chef, hometown girl

BY VICTORIA STUART

Susie Franco is a professionally trained chef -- a graduate of the prestigious California Culinary Academy in San Francisco ­ and a hometown girl born and raised in Pinecrest who has returned to her roots, both familial and culinary.


Gardner's Markets new director of catering is a professional chef with experience in many of the country's top restaurants and hotels

"I'm a graduate of all the Palmetto schools and I got my college degree from FIU," she said.

Originally a business major, Franco soon switched to Florida International University's innovative and then new hospitality management program.

"Cooking and food have always been my first loves ever since I was a child helping my Sephardic grandmother make wonderful dishes like buyos (a Greek-inspired specialty similar to filo triangles with spinach), doing everything by hand and from scratch," said Franco.

Her first job was washing dishes and assisting world-famous chefs in the kitchen of the old Bobbi and Carole's in South Miami.

"I met John Clancey, Jacques Pepin, and Julia Child," she said. "It was my first experience with gourmet cooking and it was a wonderful discovery for me to see that cooking can be both an art and a career."

After graduating FIU, Franco was hired to work in Radisson's flagship hotel in Minneapolis, where she completed an extensive management-training course with a specialty in catering and sales. Soon after, the five-star Warwick Hotels snapped her up as the company's international sales manager.

"I was based in New York, but my job required me to travel to Europe quite frequently," she said. "And when you go to Europe, you see food the way it is supposed to be; it's an art form. Even waiters are specially trained and highly esteemed professionals. It changed my whole perspective and I was excited to try to bring that style and quality home."

One day during a business trip to Dallas, Franco met nationally renowned chef Dolores Snyder who encouraged her to attend culinary school.

"It was a dream of mine since the beginning and with Dolores' encouragement I felt that the time was right," Franco explained. "She recommended the California Culinary Academy and that turned out to be the perfect choice for me. San Francisco is such a wonderful Mecca of food and chefs, and their sophisticated attitude about food was as close to Europe as I had come to in the states. It was a wonderful experience!"

After working for several restaurants and catering companies around the U.S., Franco was hired by the top caterer in the Southeast ­ Affairs to Remember in Atlanta ­ just in time for the 1996 Olympics.
"I remember that we did almost $4-million dollars in business during those three weeks," she said. "But mostly I loved the latitude I had to be creative and to develop some ideas of my own."

Other good things also happened in her life. She married one of her former classmates at CCI and together they had a baby girl.

"That's when I knew I had to change my lifestyle," Franco said. "With a new baby, I couldn't continue to work the crazy hours catering demands."

So the young family returned to Pinecrest to be close to family and friends. Shortly after they moved in, the opportunity arose to work with Gardner's Markets. She was hired as the company's director of catering sales about a year-and-a-half ago.

"This is a new position for us," said Elizabeth Adams, one of Gardner's owners. "We discovered that we were working so hard on the 'big picture' that none of us had time to attend to details. That's where Susie comes in. She's not only a great chef and very knowledgeable about food, but she's also a great organizer with a strong business background, as well as a terrific people person. She really brings it all together."

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